> ## Documentation Index
> Fetch the complete documentation index at: https://docs.minoa.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Email/Password Sign-In and MFA Setup

> Set up your account with email and password, then configure multi-factor authentication for secure access

## Sign in with Email and Password

If you received email/password credentials, you can access Minoa at **app.minoa.io/login** and sign in using your email address and password.

After entering your credentials, you'll be prompted to set up multi-factor authentication (MFA) to secure your account.

## Setting Up Multi-Factor Authentication

MFA adds an extra layer of security to your account by requiring a one-time password in addition to your email and password when you sign in.

<Info>MFA is required for email/password login and helps protect your account from unauthorized access.</Info>

### Step 1: Scan the QR Code

After signing in, you'll see a screen with a QR code. This code contains the information needed to set up your authenticator app.

### Step 2: Choose Your Authenticator App

You can use any authenticator app or password manager that supports TOTP (Time-based One-Time Password) codes. Popular options include:

* **Google Authenticator** — Free mobile app for iOS and Android
* **Microsoft Authenticator** — Free mobile app with backup options
* **Okta Verify** — Enterprise-focused authenticator app
* **1Password** — Password manager with built-in authenticator support
* **Other TOTP-compatible apps** — Any app that can scan QR codes and generate time-based codes

<Tip>
  If you already use a password manager like 1Password, you can add Minoa's MFA directly there—no need for a separate app.
</Tip>

### Step 3: Scan and Verify

1. Open your chosen authenticator app
2. Tap on the "+" or "Add Account" button
3. Scan the QR code displayed on your screen
4. Enter the 6-digit code generated by your app to verify the setup

<Check>
  Once verified, your MFA is configured. You'll use your authenticator app to generate a code each time you sign in with email and password.
</Check>

## When MFA Is Required

MFA is only required when signing in with email and password. If your organization uses [Single Sign-On (SSO)](/pages/integrations/authentication/sso), you'll authenticate through your identity provider instead, and MFA may be handled by your organization's security policies.

## Troubleshooting

If you lose access to your authenticator app or need to reset MFA, contact our support team for assistance.