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Sign in with Email and Password

If you received email/password credentials, you can access Minoa at app.minoa.io/login and sign in using your email address and password. After entering your credentials, you’ll be prompted to set up multi-factor authentication (MFA) to secure your account.

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Setting Up Multi-Factor Authentication

MFA adds an extra layer of security to your account by requiring a one-time password in addition to your email and password when you sign in.
MFA is required for email/password login and helps protect your account from unauthorized access.

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Step 1: Scan the QR Code

After signing in, you’ll see a screen with a QR code. This code contains the information needed to set up your authenticator app.

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Step 2: Choose Your Authenticator App

You can use any authenticator app or password manager that supports TOTP (Time-based One-Time Password) codes. Popular options include:
  • Google Authenticator — Free mobile app for iOS and Android
  • Microsoft Authenticator — Free mobile app with backup options
  • Okta Verify — Enterprise-focused authenticator app
  • 1Password — Password manager with built-in authenticator support
  • Other TOTP-compatible apps — Any app that can scan QR codes and generate time-based codes
If you already use a password manager like 1Password, you can add Minoa’s MFA directly there—no need for a separate app.

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Step 3: Scan and Verify

  1. Open your chosen authenticator app
  2. Tap on the ”+” or “Add Account” button
  3. Scan the QR code displayed on your screen
  4. Enter the 6-digit code generated by your app to verify the setup
Once verified, your MFA is configured. You’ll use your authenticator app to generate a code each time you sign in with email and password.

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When MFA Is Required

MFA is only required when signing in with email and password. If your organization uses Single Sign-On (SSO) or SAML, you’ll authenticate through your identity provider instead, and MFA may be handled by your organization’s security policies.

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Troubleshooting

If you lose access to your authenticator app or need to reset MFA, contact our support team for assistance.