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Your buyer tells you where the value is on every call. Connect your call recorder and Minoa pulls those transcripts in, so a business case starts from what the customer actually said instead of your best guess.

Gong

OAuth. Connect and authorize, no API key.

Chorus

Connect with an API key from Chorus.

Clari Copilot

Connect with an API key and password.

Zoom

OAuth. Connect and authorize, no API key.

Momentum

Connect with an API key from Momentum.

Attention

Connect with an API key from Attention.

Fathom

Connect with an API key from Fathom.

Others

Not listed here?
You need admin rights in Minoa to connect a recorder, and only one recorder can be connected at a time. To switch providers, disconnect the current one first.

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How calls become context

Once a recorder is connected, your calls are available in every business case.
1

Open or create a business case

Calls show up in the context panel for the account or deal.
2

Let Minoa match the calls

Minoa automatically links the right calls to each account and deal, so the context is already there. Add or remove a call whenever you want to fine-tune it.
3

Minoa builds it into your value graph

Minoa ingests the full transcripts and pulls out the signals that matter, the priorities, pains, metrics, and language your buyer used, then folds them into the value graph behind the account. That context feeds your business cases, calculations, and value messaging, so your numbers and narrative trace back to what the customer actually said.

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Restrict call visibility

By default, everyone in your workspace can browse all synced calls. Admins can narrow this so people only see calls linked to the opportunity they’re viewing. Go to Settings → Integrations, click the connected recorder, and toggle Only show calls linked to opportunity.
This setting relies on your CRM linking calls to opportunities. Minoa uses that CRM association to decide which calls appear. If your CRM doesn’t link calls to deals reliably, calls won’t show for any opportunity while the setting is on. Confirm your CRM workflow before turning it on.

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Frequently asked questions

No. Minoa connects one recorder per workspace at a time. To switch, disconnect the current one first.
You need admin rights in Minoa, and usually in the recorder too, since the connection is workspace-wide.
Disconnect your current recorder in Settings → Integrations, then connect the new one. If you’re mid-deal and want to keep history, reach out to support@minoa.io before you switch so we can help.
Yes. Reach out to support@minoa.io and we’ll help you set up a sandbox connection before you go live.
By default, Minoa pulls in calls from the past 12 months. An admin can set a custom cutoff date to backfill older calls.
The transcript and the participants. Minoa reads the transcript, extracts the priorities, pains, metrics, and language your buyer used, and folds them into your value graph.
No. Minoa only works with transcripts. It never stores the audio or video recording.
No. Call recorder integrations are read-only. Minoa reads your calls and never edits or deletes anything in the recorder.
Yes. Admins can turn on Only show calls linked to opportunity so people only see calls tied to the deal they’re viewing. See Restrict call visibility.
Check three things: the sync may still be running right after you connect, the calls may fall outside your 12-month cutoff, or Only show calls linked to opportunity is on but your CRM isn’t linking calls to deals. See Restrict call visibility.